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User GuideReseller Guide

Site Branding & Domains

Site name, logo, homepage content, language and currency, custom domains, announcements and support entry points.

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The Overview tab controls what your reseller site looks like. Once configured, customers see your brand, not the platform's.

Branding

ItemEffect
Site nameBrowser title and page header
LogoHeader icon; a transparent PNG works best
Display languageDefault interface language for customers
Display currencyCurrency used for prices and balances
Site name display modeHow the site name is presented in the header

Display currency affects presentation only. The platform accounts in USD, and local-currency figures are converted at a unified reference rate. That rate is global and cannot be customised per reseller.

This means: do not treat the on-site displayed price as your final quote to customers. What you actually charge is determined by your own collection channel.

Support entry point

Customer-service settings from the main platform site are not inherited by your reseller site. By default your site has no support entry point at all.

Without one, customers who hit a problem have no way to reach you — the most common source of complaints after launch.

Two options are available:

  • Live-chat script: paste the embed code from a third-party support system (Crisp, Tawk.to, Tidio and similar);
  • WhatsApp: enter an international-format number (digits only); a floating button appears at the bottom right.

Both can be enabled together, or just one.

Homepage content

The landing page of your reseller site. Markdown and HTML are both supported, but they render differently:

What you enterHow it rendersCapabilities
Starts with http(s)://Embedded as a full external pageWhatever that page does
Contains <div>, <section>, <style> etc.Rendered in an isolated sandboxJavaScript runs; CSS fully isolated
Plain MarkdownThemed inline renderingFollows the site theme

Building a landing page with HTML

Content containing block-level tags renders inside an isolated sandbox, which gives you two things:

  • Your CSS cannot affect the rest of the site, and site styles cannot interfere with yours — global selectors are safe to use;
  • JavaScript executes normally — scroll-reveal (IntersectionObserver), carousels and counter animations all work.

For security the sandbox does not grant same-origin access, so scripts cannot read platform cookies, localStorage or login state, and cannot touch the rest of the site. Purely presentational landing pages are unaffected; if you need user data or login integration, talk to the platform about other options.

Links and buttons inside the page navigate the top-level window by default, so the site never ends up nested inside itself.

Authoring notes

  • Literal <, > and & in text must be escaped as &lt;, &gt;, &amp;;
  • Give each content block its own background colour, or text may be unreadable against a light theme;
  • In plain Markdown, avoid blank lines that split mixed HTML — if you interleave HTML tags with blank lines, the parser may render the remainder as literal source. Content written wholly as HTML (with <div>/<section>) is not affected, since it takes the sandbox path.

For a complex landing page, ask the platform for help.

Custom domains

Binding

  1. Submit your domain in the domain section;
  2. Add the DNS record shown on the page at your DNS provider;
  3. Return to the console and click verify.

Once verified, the HTTPS certificate is issued automatically — you do not need to supply one.

Common problems

SymptomCause and fix
Verification never passesDNS has not propagated. Confirm with a lookup tool, then retry
Domain loads but the certificate errorsFirst issuance takes a moment; retry shortly. If it persists, contact the platform
Site unreachable after a DNS changeMake sure CDN proxy mode is off — the record must resolve directly

You receive an email notification when domain verification succeeds.

Announcements

You can publish announcements on your own site, visible to customers after they sign in.

Good for: price changes, campaigns, maintenance windows, new model availability.

Your site shows both platform system announcements and your own, sorted by publish time, newest first.

If you would rather customers did not see platform announcements, you can turn off system announcements in the settings.

Registration policy

Controls who can sign up on your site:

  • open or closed registration;
  • invite-code-only sign-up (pair with invite codes);
  • waitlist mode.

Top navigation

Choose which entries appear in your site's top navigation (home, pricing, docs and so on) to match your product positioning.

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